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Review our client satisfaction guarantee, privacy standards, and terms of service for USA Trademark Expert.

Our Commitment to Excellence

At USA Trademark Expert, we strive to make federal brand protection straightforward, accessible, and stress-free. We back our services with a clear, client-focused guarantee to ensure complete confidence at every step.

  • 100% Filing Accuracy Guarantee: If an administrative or typographical error occurs on our end during application preparation, we will correct and resubmit your documents promptly at zero additional cost to you.
  • Dedicated Resolution Support: Your satisfaction drives everything we do. If any aspect of our service does not meet your expectations, our dedicated representatives will work directly with you to address your concerns and make it right.
  • Transparent Refund Terms: While USA Trademark Expert service fees are refundable prior to official submission, government filing fees (such as USPTO fees) are non-refundable once remitted to federal authorities. All refund requests must be processed directly through our customer service team.

All refund requests must be processed by one of our phone customer service representatives. Please note only USA Trademark Expert fees are refundable; all government fees involved in your filing services are non-refundable.

At USA Trademark Expert, safeguarding your confidentiality and protecting your personal and proprietary data is a primary priority. This Privacy Policy outlines how we collect, use, and protect your information when you access our website or engage our intellectual property services.

• Information We Collect:

Personal Identifier Information: Name, business name, phone number, email address, and billing details provided when placing an order or requesting a consultation.

Filing & Application Data: Brand names, logos, business descriptions, design mark assets, and ownership credentials required to process trademark and copyright applications.

Automated Data: IP addresses, device types, browser information, and website interaction metrics collected automatically through cookies and site analytics.

• How We Use Your Information:

To draft, submit, and manage your trademark, copyright, and DMCA filings with official registries like the USPTO and U.S. Copyright Office.

To process payments, deliver order updates, and respond to customer service inquiries.

To send service notifications, filing deadline reminders, and operational updates relevant to your account.

• Public Record & Government Disclosures:

Information submitted to government agencies (such as the USPTO) becomes part of the public record upon official filing.

We do not sell, rent, or trade your personal data to third-party marketers or unauthorized commercial vendors.

• Data Security & Retention:

We employ industry-standard SSL encryption, secure data hosting, and strict internal access controls to protect your data against unauthorized access or disclosure.

Client records are retained only as long as necessary to fulfill ongoing filing services, satisfy legal obligations, or maintain historical proof of representation.

• Cookies & Opt-Out Rights:

You can manage or disable cookie preferences directly through your browser settings.

You may opt out of promotional emails at any time by clicking the unsubscribe link at the bottom of our communications or contacting support.

By accessing or using the services provided by USA Trademark Expert, you agree to be bound by the following terms and conditions governing our intellectual property document preparation, clearance search, and administrative filing support.

  • Scope of Services: USA Trademark Expert provides online document preparation, search analysis, and administrative filing management for trademark and copyright matters. We operate as a specialized intellectual property document service provider to assist businesses with administrative registration processes.
  • Client Responsibilities:
    You are solely responsible for providing complete, truthful, and accurate
    information for all applications, specimens, and clearance details.
    You confirm that you hold the full legal right and authorization to register and use any
    brand names, logos, or creative assets submitted through our platform.
  • Government Filing Fees & Approvals:
    All government filing fees paid to third-party entities (such as the USPTO or U.S. Copyright Office)
    are strictly non-refundable once your application is formally submitted to the agency.
    Final registration approval is granted exclusively at the discretion of government examining attorneys. USA
    Trademark Expert cannot guarantee that a government agency will approve a registration mark or work.
  • Limitation of Liability: USA Trademark Expert shall not be liable for indirect, incidental, or consequential damages resulting from government application refusals, third-party oppositions, or missed deadlines caused by incomplete or delayed client submissions. Our maximum financial liability is limited strictly to the service fees paid directly to USA Trademark Expert.
  • Modifications & Service Adjustments: We reserve the right to update these Terms of Service at any time to reflect operational, statutory, or regulatory changes. Continued use of our website or services constitutes full acceptance of the revised terms.